DIY Tips for Affordable YouTube Intro/End Videos

How to Create YouTube Intros & End Cards - Free and Easy

Shanoon Cox

Oct 26, 2023• Proven solutions

0

Part 1: Intros

Elements of an Intro

Top Intro Sites

Creating an Intro in Filmora

Part 2: End Cards

Elements of an End Card

How To Make an End Card

Part1: Intros

Elements of an Intro

Intros should only last about five seconds, and that can be cut down to two or three if you have a larger following.

When your intro video is longer than five seconds viewers are more likely to click away. The first 15 seconds of a video is when viewers are most likely to decide to click on one of the recommended videos, or go back to their search results and choose something else. The odds of them leaving within these first 15 seconds are greater if you do not get right to the main point of your video. That is why long intro sequences are bad for your watch time.

Whether it is better to put your intro at the very beginning of your video, or after you introduce your topic, will depend on your viewers. You may want to try it both ways and then look at your retention report (found in your YouTube Creator Studio under Analytics) to see which works best for you.

Top Intro Sites

There are a few different sites where you can download animated intros, customized to include your username or logo. Here are two of the best:

FlixPress.com

This is probably the most popular intro site. There are a lot of great animated intros available for under $5, or even for free.

IntroMaker.net

This is another site with really professional looking intros for $5. They only have two free options, though.

Creating an Intro in Filmora

You can create a simple intro card in Filmora.

1. Choose your background. You may want to use a short clip as your intro, or you may just want a colored background.
2. Drag your clip or background into the video track of your timeline and trim it down to five seconds.
3. If you have a logo, import it into Filmora and drag it into your picture-in-picture track.
4. With your logo selected, click on the Green Screen icon. In the pop-up, select the background of your logo to make it transparent. For this to work your logo cannot be the same color as its background.
5. Click on the editing icon with your logo selected and choose an animation.
6. Go to the Text/Titles menu and choose an animated title that suits your channel. Drag it into your text track and edit it to include your name.
7. The last piece of your intro is sound. You can choose a song from Filmora’s library and cut it down to five seconds, or import your sound effect.
8. Export your video and save it for use in all of your other videos.

Part 2: End Cards

When your video ends, YouTube will recommend a selection of videos users may want to watch next. Often, these recommendations will not include more of your videos.

To keep viewers on your channel, you can create your End Card which recommends other content you have created.

Elements of an End Card

An end card includes clips from two or three of your videos, muted, and shrunk down to thumbnail-size. Using spotlight annotations you can make these thumbnails click-able.

It is also important that your end card includes multiple calls to action. A call to action is meant to spur a viewer to some kind of action. Writing ‘Check out this video’ above one of your thumbnails is a call to action.

You should also have a subscribe link somewhere in your end card, ideally a very noticeable button with a proven call to action like ‘Subscribe Now!’.

Some creators will leave their end cards at that and play music overtop, but it can be even more effective to include a voiceover where you ask viewers to subscribe and watch your other videos.

How To Make an End Card

1. Choose a static background. You may want to download an end card template or create one in a drawing program. If you do, make sure to include calls to action like ‘Watch more!’ and ‘Subscribe’.
2. Drag your background into your timeline at the end of your video.
3. Import two or three of your previous videos and drag them into your picture in picture tracks. Each clip should be on its track.
4. Trim the clips in your picture in picture track down to the same length as your end card.
5. Shrink your clips down to thumbnail-size by dragging their corners in the preview window.
6. Position your clips so they are spaced evenly by dragging them in the preview screen.
7. Mute your clips.
8. If your background does not include any calls to action, choose a title from the Text/Titles menu in Filmora and create at least two – one asking viewers to subscribe, and one asking them to watch your suggested videos.
9. Export your video from Filmora and upload it to YouTube.
10. Go to your Video Manager and select Annotations in the drop-down menu next to your video.
11. Go to your end card in the previewer, as that is where you want to add your annotations.
12. Click Add Annotation and add a spotlight annotation to your video. Stretch it over one of your thumbnails and then check the Link box under your Annotation’s timing. Insert a link to the video you are previewing.
13. Repeat for any other thumbnails. For your subscribe button, change where it said ‘Video’ to ‘Subscribe’ and enter your channel URL.
14. Click Apply Changes.

Shanoon Cox

Shanoon Cox is a writer and a lover of all things video.

Follow @Shanoon Cox

Shanoon Cox

Oct 26, 2023• Proven solutions

0

Part 1: Intros

Elements of an Intro

Top Intro Sites

Creating an Intro in Filmora

Part 2: End Cards

Elements of an End Card

How To Make an End Card

Click here

## Part1: Intros

Elements of an Intro

Intros should only last about five seconds, and that can be cut down to two or three if you have a larger following.

When your intro video is longer than five seconds viewers are more likely to click away. The first 15 seconds of a video is when viewers are most likely to decide to click on one of the recommended videos, or go back to their search results and choose something else. The odds of them leaving within these first 15 seconds are greater if you do not get right to the main point of your video. That is why long intro sequences are bad for your watch time.

Whether it is better to put your intro at the very beginning of your video, or after you introduce your topic, will depend on your viewers. You may want to try it both ways and then look at your retention report (found in your YouTube Creator Studio under Analytics) to see which works best for you.

Top Intro Sites

There are a few different sites where you can download animated intros, customized to include your username or logo. Here are two of the best:

FlixPress.com

This is probably the most popular intro site. There are a lot of great animated intros available for under $5, or even for free.

IntroMaker.net

This is another site with really professional looking intros for $5. They only have two free options, though.

Creating an Intro in Filmora

You can create a simple intro card in Filmora.

1. Choose your background. You may want to use a short clip as your intro, or you may just want a colored background.
2. Drag your clip or background into the video track of your timeline and trim it down to five seconds.
3. If you have a logo, import it into Filmora and drag it into your picture-in-picture track.
4. With your logo selected, click on the Green Screen icon. In the pop-up, select the background of your logo to make it transparent. For this to work your logo cannot be the same color as its background.
5. Click on the editing icon with your logo selected and choose an animation.
6. Go to the Text/Titles menu and choose an animated title that suits your channel. Drag it into your text track and edit it to include your name.
7. The last piece of your intro is sound. You can choose a song from Filmora’s library and cut it down to five seconds, or import your sound effect.
8. Export your video and save it for use in all of your other videos.

Part 2: End Cards

When your video ends, YouTube will recommend a selection of videos users may want to watch next. Often, these recommendations will not include more of your videos.

To keep viewers on your channel, you can create your End Card which recommends other content you have created.

Elements of an End Card

An end card includes clips from two or three of your videos, muted, and shrunk down to thumbnail-size. Using spotlight annotations you can make these thumbnails click-able.

It is also important that your end card includes multiple calls to action. A call to action is meant to spur a viewer to some kind of action. Writing ‘Check out this video’ above one of your thumbnails is a call to action.

You should also have a subscribe link somewhere in your end card, ideally a very noticeable button with a proven call to action like ‘Subscribe Now!’.

Some creators will leave their end cards at that and play music overtop, but it can be even more effective to include a voiceover where you ask viewers to subscribe and watch your other videos.

How To Make an End Card

1. Choose a static background. You may want to download an end card template or create one in a drawing program. If you do, make sure to include calls to action like ‘Watch more!’ and ‘Subscribe’.
2. Drag your background into your timeline at the end of your video.
3. Import two or three of your previous videos and drag them into your picture in picture tracks. Each clip should be on its track.
4. Trim the clips in your picture in picture track down to the same length as your end card.
5. Shrink your clips down to thumbnail-size by dragging their corners in the preview window.
6. Position your clips so they are spaced evenly by dragging them in the preview screen.
7. Mute your clips.
8. If your background does not include any calls to action, choose a title from the Text/Titles menu in Filmora and create at least two – one asking viewers to subscribe, and one asking them to watch your suggested videos.
9. Export your video from Filmora and upload it to YouTube.
10. Go to your Video Manager and select Annotations in the drop-down menu next to your video.
11. Go to your end card in the previewer, as that is where you want to add your annotations.
12. Click Add Annotation and add a spotlight annotation to your video. Stretch it over one of your thumbnails and then check the Link box under your Annotation’s timing. Insert a link to the video you are previewing.
13. Repeat for any other thumbnails. For your subscribe button, change where it said ‘Video’ to ‘Subscribe’ and enter your channel URL.
14. Click Apply Changes.

Shanoon Cox

Shanoon Cox is a writer and a lover of all things video.

Follow @Shanoon Cox

Shanoon Cox

Oct 26, 2023• Proven solutions

0

Part 1: Intros

Elements of an Intro

Top Intro Sites

Creating an Intro in Filmora

Part 2: End Cards

Elements of an End Card

How To Make an End Card

Part1: Intros

Elements of an Intro

Intros should only last about five seconds, and that can be cut down to two or three if you have a larger following.

When your intro video is longer than five seconds viewers are more likely to click away. The first 15 seconds of a video is when viewers are most likely to decide to click on one of the recommended videos, or go back to their search results and choose something else. The odds of them leaving within these first 15 seconds are greater if you do not get right to the main point of your video. That is why long intro sequences are bad for your watch time.

Whether it is better to put your intro at the very beginning of your video, or after you introduce your topic, will depend on your viewers. You may want to try it both ways and then look at your retention report (found in your YouTube Creator Studio under Analytics) to see which works best for you.

Top Intro Sites

There are a few different sites where you can download animated intros, customized to include your username or logo. Here are two of the best:

FlixPress.com

This is probably the most popular intro site. There are a lot of great animated intros available for under $5, or even for free.

IntroMaker.net

This is another site with really professional looking intros for $5. They only have two free options, though.

Creating an Intro in Filmora

You can create a simple intro card in Filmora.

1. Choose your background. You may want to use a short clip as your intro, or you may just want a colored background.
2. Drag your clip or background into the video track of your timeline and trim it down to five seconds.
3. If you have a logo, import it into Filmora and drag it into your picture-in-picture track.
4. With your logo selected, click on the Green Screen icon. In the pop-up, select the background of your logo to make it transparent. For this to work your logo cannot be the same color as its background.
5. Click on the editing icon with your logo selected and choose an animation.
6. Go to the Text/Titles menu and choose an animated title that suits your channel. Drag it into your text track and edit it to include your name.
7. The last piece of your intro is sound. You can choose a song from Filmora’s library and cut it down to five seconds, or import your sound effect.
8. Export your video and save it for use in all of your other videos.

Part 2: End Cards

When your video ends, YouTube will recommend a selection of videos users may want to watch next. Often, these recommendations will not include more of your videos.

To keep viewers on your channel, you can create your End Card which recommends other content you have created.

Elements of an End Card

An end card includes clips from two or three of your videos, muted, and shrunk down to thumbnail-size. Using spotlight annotations you can make these thumbnails click-able.

It is also important that your end card includes multiple calls to action. A call to action is meant to spur a viewer to some kind of action. Writing ‘Check out this video’ above one of your thumbnails is a call to action.

You should also have a subscribe link somewhere in your end card, ideally a very noticeable button with a proven call to action like ‘Subscribe Now!’.

Some creators will leave their end cards at that and play music overtop, but it can be even more effective to include a voiceover where you ask viewers to subscribe and watch your other videos.

How To Make an End Card

1. Choose a static background. You may want to download an end card template or create one in a drawing program. If you do, make sure to include calls to action like ‘Watch more!’ and ‘Subscribe’.
2. Drag your background into your timeline at the end of your video.
3. Import two or three of your previous videos and drag them into your picture in picture tracks. Each clip should be on its track.
4. Trim the clips in your picture in picture track down to the same length as your end card.
5. Shrink your clips down to thumbnail-size by dragging their corners in the preview window.
6. Position your clips so they are spaced evenly by dragging them in the preview screen.
7. Mute your clips.
8. If your background does not include any calls to action, choose a title from the Text/Titles menu in Filmora and create at least two – one asking viewers to subscribe, and one asking them to watch your suggested videos.
9. Export your video from Filmora and upload it to YouTube.
10. Go to your Video Manager and select Annotations in the drop-down menu next to your video.
11. Go to your end card in the previewer, as that is where you want to add your annotations.
12. Click Add Annotation and add a spotlight annotation to your video. Stretch it over one of your thumbnails and then check the Link box under your Annotation’s timing. Insert a link to the video you are previewing.
13. Repeat for any other thumbnails. For your subscribe button, change where it said ‘Video’ to ‘Subscribe’ and enter your channel URL.
14. Click Apply Changes.

Shanoon Cox

Shanoon Cox is a writer and a lover of all things video.

Follow @Shanoon Cox

Shanoon Cox

Oct 26, 2023• Proven solutions

0

Part 1: Intros

Elements of an Intro

Top Intro Sites

Creating an Intro in Filmora

Part 2: End Cards

Elements of an End Card

How To Make an End Card

Part1: Intros

Elements of an Intro

Intros should only last about five seconds, and that can be cut down to two or three if you have a larger following.

When your intro video is longer than five seconds viewers are more likely to click away. The first 15 seconds of a video is when viewers are most likely to decide to click on one of the recommended videos, or go back to their search results and choose something else. The odds of them leaving within these first 15 seconds are greater if you do not get right to the main point of your video. That is why long intro sequences are bad for your watch time.

Whether it is better to put your intro at the very beginning of your video, or after you introduce your topic, will depend on your viewers. You may want to try it both ways and then look at your retention report (found in your YouTube Creator Studio under Analytics) to see which works best for you.

Top Intro Sites

There are a few different sites where you can download animated intros, customized to include your username or logo. Here are two of the best:

FlixPress.com

This is probably the most popular intro site. There are a lot of great animated intros available for under $5, or even for free.

IntroMaker.net

This is another site with really professional looking intros for $5. They only have two free options, though.

Creating an Intro in Filmora

You can create a simple intro card in Filmora.

1. Choose your background. You may want to use a short clip as your intro, or you may just want a colored background.
2. Drag your clip or background into the video track of your timeline and trim it down to five seconds.
3. If you have a logo, import it into Filmora and drag it into your picture-in-picture track.
4. With your logo selected, click on the Green Screen icon. In the pop-up, select the background of your logo to make it transparent. For this to work your logo cannot be the same color as its background.
5. Click on the editing icon with your logo selected and choose an animation.
6. Go to the Text/Titles menu and choose an animated title that suits your channel. Drag it into your text track and edit it to include your name.
7. The last piece of your intro is sound. You can choose a song from Filmora’s library and cut it down to five seconds, or import your sound effect.
8. Export your video and save it for use in all of your other videos.

Part 2: End Cards

When your video ends, YouTube will recommend a selection of videos users may want to watch next. Often, these recommendations will not include more of your videos.

To keep viewers on your channel, you can create your End Card which recommends other content you have created.

Elements of an End Card

An end card includes clips from two or three of your videos, muted, and shrunk down to thumbnail-size. Using spotlight annotations you can make these thumbnails click-able.

It is also important that your end card includes multiple calls to action. A call to action is meant to spur a viewer to some kind of action. Writing ‘Check out this video’ above one of your thumbnails is a call to action.

You should also have a subscribe link somewhere in your end card, ideally a very noticeable button with a proven call to action like ‘Subscribe Now!’.

Some creators will leave their end cards at that and play music overtop, but it can be even more effective to include a voiceover where you ask viewers to subscribe and watch your other videos.

How To Make an End Card

1. Choose a static background. You may want to download an end card template or create one in a drawing program. If you do, make sure to include calls to action like ‘Watch more!’ and ‘Subscribe’.
2. Drag your background into your timeline at the end of your video.
3. Import two or three of your previous videos and drag them into your picture in picture tracks. Each clip should be on its track.
4. Trim the clips in your picture in picture track down to the same length as your end card.
5. Shrink your clips down to thumbnail-size by dragging their corners in the preview window.
6. Position your clips so they are spaced evenly by dragging them in the preview screen.
7. Mute your clips.
8. If your background does not include any calls to action, choose a title from the Text/Titles menu in Filmora and create at least two – one asking viewers to subscribe, and one asking them to watch your suggested videos.
9. Export your video from Filmora and upload it to YouTube.
10. Go to your Video Manager and select Annotations in the drop-down menu next to your video.
11. Go to your end card in the previewer, as that is where you want to add your annotations.
12. Click Add Annotation and add a spotlight annotation to your video. Stretch it over one of your thumbnails and then check the Link box under your Annotation’s timing. Insert a link to the video you are previewing.
13. Repeat for any other thumbnails. For your subscribe button, change where it said ‘Video’ to ‘Subscribe’ and enter your channel URL.
14. Click Apply Changes.

Shanoon Cox

Shanoon Cox is a writer and a lover of all things video.

Follow @Shanoon Cox

Mastering YouTube’s Defense: Confronting Critics

How To Deal with YouTube Trolls and Negative Comments

Richard Bennett

Mar 27, 2024• Proven solutions

If you have put a lot of work into your YouTube videos then it only makes sense that you have an emotional investment in them. When someone leaves a mean, negative comment on one of your videos it will likely affect you. It may make you angry, hurt your feelings, or just leave you baffled over how someone could come away from your video with out-of-the-blue opinion the hater has posted. ‘Do not feed the trolls’ is a mantra that can be hard to abide by. This article will explain why you should not engage trolls and how to talk to them if you find yourself doing it anyways.

How to Deal with Negative Comments on YouTube

1. Identifying Trolls / When Is A Troll Not a Troll?

The internet is full of trolls and if you continue making YouTube videos – especially videos that get a lot of views – then you are sure to be attacked by a few. Or, alternatively, a troll may attack your other viewers in the comments of your videos. It is extremely easy to be a troll and so there are a lot of them.

Most trolls are easy to spot. They leave comments designed to hurt you or make you angry, often using over-the-top offensive language. Not all trolls are so obvious, though. Some trolls will be nice at first – flatteringly nice, even – and it will take a few comments before they turn on you or your subscribers. They want you to like them so you put more stock in what they are saying later and take longer to start ignoring them. Some trolls will even go back to being nice to reel you back in.

It is important to remember that not everybody who leaves negative comments on YouTube videos is a troll. Step back from your emotional reaction to a comment and make sure there is really nothing constructive in it before you dismiss it. Some people have nasty ways of expressing legitimate opinions, and sometimes even when there is no decipherable meaning behind a rude comment the person is not trying to troll you. Some people just have poor communication skills. For example, if someone leaves a comment on your video that consists of only the word ‘bad’ you cannot know for sure what they meant. It could be that they are agreeing with something you mentioned disliking in the video.

2. Why You Shouldn’t Talk To Trolls

Trolls are bored and looking for attention. When you respond, they win. You may think you are demonstrating to them that they were out of line, or logically proving them wrong, but the troll does not care. Your outraged responses are what trolls want and will only entertain them.

Also, trolls do not care if they are wrong. They almost always seem to think that their opinions are the only ones that count for anything, but quite often their opinions are not even their real opinions. Chances are they do not actually believe anything they are saying to you they just know what to say to make you mad. Remember that you will always be more invested in any interaction you have with a troll than they are. For them it is a game and they cannot lose because they do not really care. If you take the bait it’s fun, and if you do not then they will move on to a target that will. Even if you put hours of effort into chasing off a troll and manage to make them go away they will have enjoyed the whole thing and you will be left exhausted.

3. But If You Do…

While you should avoid talking to trolls, sometimes you cannot. Trolls occasionally start off making kind comments or asking legitimate questions to lure you in. You might be a couple comments into a conversation before a troll reveals their true colors.

There are also times when you respond even though you know you should not because you just cannot let a specific rude comment go unanswered. It is easy to say you should never feed the trolls, but a lot of people cannot help it. If you find yourself engaging a troll there are a few things you can do to try and manage the situation.

First, avoid using any emotional language; they love that. Keep your responses either pleasantly detached or dry and factual. Say what you feel you need to say and ask the troll for more information. If the troll has made a false claim then ask them for evidence as if you are genuinely interested in learning more. It is highly unlikely they will be able to provide any, although they may make something up. If the troll has made a blanket statement about how terrible they think you are then pretend you either value their input or find them funny and ask them to explain. They will either leave or respond with more insults.

You will not get the troll to say they were wrong or apologize so that should never be your goal. What you can do is create a public record of the troll being corrected for others to judge for themselves. If you maintain a calm, unaffected, tone then the troll will find you boring.

Richard Bennett

Richard Bennett is a writer and a lover of all things video.

Follow @Richard Bennett

Richard Bennett

Mar 27, 2024• Proven solutions

If you have put a lot of work into your YouTube videos then it only makes sense that you have an emotional investment in them. When someone leaves a mean, negative comment on one of your videos it will likely affect you. It may make you angry, hurt your feelings, or just leave you baffled over how someone could come away from your video with out-of-the-blue opinion the hater has posted. ‘Do not feed the trolls’ is a mantra that can be hard to abide by. This article will explain why you should not engage trolls and how to talk to them if you find yourself doing it anyways.

How to Deal with Negative Comments on YouTube

1. Identifying Trolls / When Is A Troll Not a Troll?

The internet is full of trolls and if you continue making YouTube videos – especially videos that get a lot of views – then you are sure to be attacked by a few. Or, alternatively, a troll may attack your other viewers in the comments of your videos. It is extremely easy to be a troll and so there are a lot of them.

Most trolls are easy to spot. They leave comments designed to hurt you or make you angry, often using over-the-top offensive language. Not all trolls are so obvious, though. Some trolls will be nice at first – flatteringly nice, even – and it will take a few comments before they turn on you or your subscribers. They want you to like them so you put more stock in what they are saying later and take longer to start ignoring them. Some trolls will even go back to being nice to reel you back in.

It is important to remember that not everybody who leaves negative comments on YouTube videos is a troll. Step back from your emotional reaction to a comment and make sure there is really nothing constructive in it before you dismiss it. Some people have nasty ways of expressing legitimate opinions, and sometimes even when there is no decipherable meaning behind a rude comment the person is not trying to troll you. Some people just have poor communication skills. For example, if someone leaves a comment on your video that consists of only the word ‘bad’ you cannot know for sure what they meant. It could be that they are agreeing with something you mentioned disliking in the video.

2. Why You Shouldn’t Talk To Trolls

Trolls are bored and looking for attention. When you respond, they win. You may think you are demonstrating to them that they were out of line, or logically proving them wrong, but the troll does not care. Your outraged responses are what trolls want and will only entertain them.

Also, trolls do not care if they are wrong. They almost always seem to think that their opinions are the only ones that count for anything, but quite often their opinions are not even their real opinions. Chances are they do not actually believe anything they are saying to you they just know what to say to make you mad. Remember that you will always be more invested in any interaction you have with a troll than they are. For them it is a game and they cannot lose because they do not really care. If you take the bait it’s fun, and if you do not then they will move on to a target that will. Even if you put hours of effort into chasing off a troll and manage to make them go away they will have enjoyed the whole thing and you will be left exhausted.

3. But If You Do…

While you should avoid talking to trolls, sometimes you cannot. Trolls occasionally start off making kind comments or asking legitimate questions to lure you in. You might be a couple comments into a conversation before a troll reveals their true colors.

There are also times when you respond even though you know you should not because you just cannot let a specific rude comment go unanswered. It is easy to say you should never feed the trolls, but a lot of people cannot help it. If you find yourself engaging a troll there are a few things you can do to try and manage the situation.

First, avoid using any emotional language; they love that. Keep your responses either pleasantly detached or dry and factual. Say what you feel you need to say and ask the troll for more information. If the troll has made a false claim then ask them for evidence as if you are genuinely interested in learning more. It is highly unlikely they will be able to provide any, although they may make something up. If the troll has made a blanket statement about how terrible they think you are then pretend you either value their input or find them funny and ask them to explain. They will either leave or respond with more insults.

You will not get the troll to say they were wrong or apologize so that should never be your goal. What you can do is create a public record of the troll being corrected for others to judge for themselves. If you maintain a calm, unaffected, tone then the troll will find you boring.

Richard Bennett

Richard Bennett is a writer and a lover of all things video.

Follow @Richard Bennett

Richard Bennett

Mar 27, 2024• Proven solutions

If you have put a lot of work into your YouTube videos then it only makes sense that you have an emotional investment in them. When someone leaves a mean, negative comment on one of your videos it will likely affect you. It may make you angry, hurt your feelings, or just leave you baffled over how someone could come away from your video with out-of-the-blue opinion the hater has posted. ‘Do not feed the trolls’ is a mantra that can be hard to abide by. This article will explain why you should not engage trolls and how to talk to them if you find yourself doing it anyways.

How to Deal with Negative Comments on YouTube

1. Identifying Trolls / When Is A Troll Not a Troll?

The internet is full of trolls and if you continue making YouTube videos – especially videos that get a lot of views – then you are sure to be attacked by a few. Or, alternatively, a troll may attack your other viewers in the comments of your videos. It is extremely easy to be a troll and so there are a lot of them.

Most trolls are easy to spot. They leave comments designed to hurt you or make you angry, often using over-the-top offensive language. Not all trolls are so obvious, though. Some trolls will be nice at first – flatteringly nice, even – and it will take a few comments before they turn on you or your subscribers. They want you to like them so you put more stock in what they are saying later and take longer to start ignoring them. Some trolls will even go back to being nice to reel you back in.

It is important to remember that not everybody who leaves negative comments on YouTube videos is a troll. Step back from your emotional reaction to a comment and make sure there is really nothing constructive in it before you dismiss it. Some people have nasty ways of expressing legitimate opinions, and sometimes even when there is no decipherable meaning behind a rude comment the person is not trying to troll you. Some people just have poor communication skills. For example, if someone leaves a comment on your video that consists of only the word ‘bad’ you cannot know for sure what they meant. It could be that they are agreeing with something you mentioned disliking in the video.

2. Why You Shouldn’t Talk To Trolls

Trolls are bored and looking for attention. When you respond, they win. You may think you are demonstrating to them that they were out of line, or logically proving them wrong, but the troll does not care. Your outraged responses are what trolls want and will only entertain them.

Also, trolls do not care if they are wrong. They almost always seem to think that their opinions are the only ones that count for anything, but quite often their opinions are not even their real opinions. Chances are they do not actually believe anything they are saying to you they just know what to say to make you mad. Remember that you will always be more invested in any interaction you have with a troll than they are. For them it is a game and they cannot lose because they do not really care. If you take the bait it’s fun, and if you do not then they will move on to a target that will. Even if you put hours of effort into chasing off a troll and manage to make them go away they will have enjoyed the whole thing and you will be left exhausted.

3. But If You Do…

While you should avoid talking to trolls, sometimes you cannot. Trolls occasionally start off making kind comments or asking legitimate questions to lure you in. You might be a couple comments into a conversation before a troll reveals their true colors.

There are also times when you respond even though you know you should not because you just cannot let a specific rude comment go unanswered. It is easy to say you should never feed the trolls, but a lot of people cannot help it. If you find yourself engaging a troll there are a few things you can do to try and manage the situation.

First, avoid using any emotional language; they love that. Keep your responses either pleasantly detached or dry and factual. Say what you feel you need to say and ask the troll for more information. If the troll has made a false claim then ask them for evidence as if you are genuinely interested in learning more. It is highly unlikely they will be able to provide any, although they may make something up. If the troll has made a blanket statement about how terrible they think you are then pretend you either value their input or find them funny and ask them to explain. They will either leave or respond with more insults.

You will not get the troll to say they were wrong or apologize so that should never be your goal. What you can do is create a public record of the troll being corrected for others to judge for themselves. If you maintain a calm, unaffected, tone then the troll will find you boring.

Richard Bennett

Richard Bennett is a writer and a lover of all things video.

Follow @Richard Bennett

Richard Bennett

Mar 27, 2024• Proven solutions

If you have put a lot of work into your YouTube videos then it only makes sense that you have an emotional investment in them. When someone leaves a mean, negative comment on one of your videos it will likely affect you. It may make you angry, hurt your feelings, or just leave you baffled over how someone could come away from your video with out-of-the-blue opinion the hater has posted. ‘Do not feed the trolls’ is a mantra that can be hard to abide by. This article will explain why you should not engage trolls and how to talk to them if you find yourself doing it anyways.

How to Deal with Negative Comments on YouTube

1. Identifying Trolls / When Is A Troll Not a Troll?

The internet is full of trolls and if you continue making YouTube videos – especially videos that get a lot of views – then you are sure to be attacked by a few. Or, alternatively, a troll may attack your other viewers in the comments of your videos. It is extremely easy to be a troll and so there are a lot of them.

Most trolls are easy to spot. They leave comments designed to hurt you or make you angry, often using over-the-top offensive language. Not all trolls are so obvious, though. Some trolls will be nice at first – flatteringly nice, even – and it will take a few comments before they turn on you or your subscribers. They want you to like them so you put more stock in what they are saying later and take longer to start ignoring them. Some trolls will even go back to being nice to reel you back in.

It is important to remember that not everybody who leaves negative comments on YouTube videos is a troll. Step back from your emotional reaction to a comment and make sure there is really nothing constructive in it before you dismiss it. Some people have nasty ways of expressing legitimate opinions, and sometimes even when there is no decipherable meaning behind a rude comment the person is not trying to troll you. Some people just have poor communication skills. For example, if someone leaves a comment on your video that consists of only the word ‘bad’ you cannot know for sure what they meant. It could be that they are agreeing with something you mentioned disliking in the video.

2. Why You Shouldn’t Talk To Trolls

Trolls are bored and looking for attention. When you respond, they win. You may think you are demonstrating to them that they were out of line, or logically proving them wrong, but the troll does not care. Your outraged responses are what trolls want and will only entertain them.

Also, trolls do not care if they are wrong. They almost always seem to think that their opinions are the only ones that count for anything, but quite often their opinions are not even their real opinions. Chances are they do not actually believe anything they are saying to you they just know what to say to make you mad. Remember that you will always be more invested in any interaction you have with a troll than they are. For them it is a game and they cannot lose because they do not really care. If you take the bait it’s fun, and if you do not then they will move on to a target that will. Even if you put hours of effort into chasing off a troll and manage to make them go away they will have enjoyed the whole thing and you will be left exhausted.

3. But If You Do…

While you should avoid talking to trolls, sometimes you cannot. Trolls occasionally start off making kind comments or asking legitimate questions to lure you in. You might be a couple comments into a conversation before a troll reveals their true colors.

There are also times when you respond even though you know you should not because you just cannot let a specific rude comment go unanswered. It is easy to say you should never feed the trolls, but a lot of people cannot help it. If you find yourself engaging a troll there are a few things you can do to try and manage the situation.

First, avoid using any emotional language; they love that. Keep your responses either pleasantly detached or dry and factual. Say what you feel you need to say and ask the troll for more information. If the troll has made a false claim then ask them for evidence as if you are genuinely interested in learning more. It is highly unlikely they will be able to provide any, although they may make something up. If the troll has made a blanket statement about how terrible they think you are then pretend you either value their input or find them funny and ask them to explain. They will either leave or respond with more insults.

You will not get the troll to say they were wrong or apologize so that should never be your goal. What you can do is create a public record of the troll being corrected for others to judge for themselves. If you maintain a calm, unaffected, tone then the troll will find you boring.

Richard Bennett

Richard Bennett is a writer and a lover of all things video.

Follow @Richard Bennett